In the wake of the implementation of the RGPD, we are updating our personal data protection policy to ensure that you are fully informed about how we collect this data via our Site and then use it.

We leave it to you to discover the details of this policy applicable from 25 May 2018. It will enable you to answer the various questions you may have when using our Site.



1 - SOME DEFINITIONS



"We" means the company EZIMOOV

"Our Site" means the website www.ezimoov.com

"RGPD": is the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

"You": this is the natural person who places an order on our Site or browses our Site.



2 - WHAT PERSONAL DATA DO WE COLLECT?


In our capacity as data controller, we collect personal data about you either to enable us to process your order or to enable you to benefit from the various services we offer on our Site.
The personal data we collect from our Company and identified by an asterisk is necessary for us to enable you to benefit from these services.
It is important that you inform us immediately of any changes to your personal data.
Otherwise, we may not be able to provide some of our services.



You will find details of the personal data we collect below:
When you create your customer account:
- your title
- your first and last name
- your email address
- your telephone number
- your address (for delivery and, if applicable, for billing).

This data will also be collected if you place an order without creating a customer account.


For newsletter registration:
- your email address


In the context of our contact form :
- your title
- your first and last name
- your email address



When browsing our Site:
- navigation data (for the shopping cart)
- the IP address
- the origin of navigation.

Please note that we never collect your bank details, which are processed directly by our banking partner.



3 - FOR WHAT PURPOSES DO WE COLLECT YOUR PERSONAL DATA?


We collect your personal data for the following purposes
- the follow-up and execution of the order you place on our Site
- customer management (including monitoring customer relations, managing complaints, managing requests to exercise rights, carrying out canvassing operations) but also to get to know the customer better
- reinforcing and personalising communication, in particular by prospecting, sending newsletters or special offers,
- processing requests for information made in the "Contact" form available on our Site
- the production of commercial statistics.



The processing of personal data that we carry out has as its legal basis either the execution of a contract to which you are party, your consent, the execution of a legal or contractual obligation or the legitimate interest of our Company.

Depending on the purpose for which we collect your personal data, we will collect your consent by means of a checkbox, in accordance with Article 6. 1. a) of the GDPR.



4 - HOW LONG DO WE KEEP YOUR PERSONAL DATA?



The length of time we keep your personal data differs depending on the purpose for which we collect it.
We have summarised in the following paragraph the main retention periods that we apply:



Management of our customer files: for the duration of our commercial relationship and beyond for products with a lifetime guarantee
Management of orders: 10 years
Management of invoicing: 10 years
Commercial prospecting: 3 years from the date of collection or the last contact from the prospect or his last order
The elaboration of commercial statistics: 1 year maximum (after the last contact or without response after two successive solicitations)
Management of the newsletter: until the person concerned unsubscribes



Your personal data may also be kept to meet a legal or regulatory obligation, for the time required to fulfil the obligation in question.

5 - WHO ARE THE RECIPIENTS OF YOUR PERSONAL DATA?


We communicate some of your personal data to third parties.
The personal data collected in the context of placing an order is passed on to our logistics provider, the company FMS.
We strictly require our service providers to use your personal data only to administer the services we ask them to provide. We also require these service providers to always act in accordance with applicable data protection laws and to pay particular attention to the confidentiality and security of such data.
We may also be required to disclose such data in order to comply with an order from the legal authorities.



6- CAN MY PERSONAL DATA BE TRANSFERRED OUTSIDE THE EUROPEAN UNION?

We may transfer some of your personal data outside the European Union, in particular in the context of customer management.

In this case, rigorous and appropriate organisational, procedural and technical measures ensure the security and confidentiality of personal data.



7 - HOW IS YOUR PERSONAL DATA STORED?



Your personal data is stored either in our databases or in those of the recipients identified in article 5 above.

We store your personal data in a secure manner, for the time necessary to achieve the purpose of the processing. To this end, we take appropriate physical, technical and organisational measures to prevent any alteration or loss of your data or any unauthorised access to it.



8 - WHAT ARE YOUR RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA?



In accordance with the provisions of the RGPD, you have a right of access to your personal data contained in our databases, a right of rectification or deletion, a right to limit their processing, a right of portability as well as a right to object to the collection and processing of your data on legitimate grounds. You may exercise these rights, free of charge, by sending us a request accompanied by proof of identity
- by e-mail to the address: contact(at)ezimoov.com
- by post to the following address: 7 B RUE DU GUI 64600 ANGLET

You also have the right to lodge a complaint with the Commission Nationale Informatique et Libertés (CNIL).

You may also give general or specific instructions to a trusted third party certified by the CNIL or our company, relating to the conservation, deletion and communication of your personal data after your death. You may designate a person to carry out these instructions and change them at any time. In the absence of instructions given during your lifetime, your heirs will be able to exercise certain rights, in particular the right of access.



9 - WHAT COOKIES ARE PLACED WHEN USING OUR SITE?

When you visit our Site, cookies are placed on your computer, your mobile phone or your tablet.
Below you will find information to help you better understand how cookies work and how to use the current tools to set them.
Cookies are small text files that websites place on your computer's hard drive when you visit a website or view an advertisement. Their purpose is to collect information about your browsing and to enable certain functions. In particular, cookies help us to know what information you like, so that we can offer you more content likely to interest you.
In your computer, cookies are managed by your Internet browser and are specific to our Company.


You can, at any time, set your cookie preferences by clicking on "no thanks".

9-1 PURPOSES OF COOKIES


Different types of cookies are used on the Site, for different purposes.
- Authentication cookies: These cookies are strictly necessary to use the Site in order to identify you on our site. They expire when you leave the browsing session.
- Audience measurement cookies: The purpose of these cookies is to obtain information on the browsing habits of visitors and to understand their path. This allows us to improve the site and enhance the customer experience.
- Advertising cookies: These cookies enable the display of advertising messages on behalf of the brand when you browse sites external to the site. The data we collect via these cookies is used exclusively for advertising campaigns and is anonymous. It thus enables us to offer you advertising content that corresponds to your expectations.
- Social network" cookies: These cookies facilitate interaction with the various social networks (Facebook, Instagram, Pinterest) on the site and, in particular, allow visitors to share the content of their choice.
For your information, we use retargeting technology. This allows us to display personalised advertising, targeted to your needs on the Sites, newsletters or applications, via banners from our advertising partners. The advertisements are displayed on the basis of an analysis of usage behaviour based on cookies. No personal data is recorded here and the use of retargeting technology is carried out in compliance with the legal provisions on data protection.

9-2 OUR SERVICE PROVIDERS LIKELY TO COLLECT COOKIES



FACEBOOK: FACEBOOK uses cookies on the site in order to be able to deliver advertising messages that are tailored to you after you have visited our site. For more information on FACEBOOK's privacy policy, please visit: https://www.facebook.com/policies/cookies/.
- GOOGLE: GOOGLE uses cookies to store information about the content you have viewed on the site in order to provide you with personalised advertising when you visit other sites. It also uses cookies to improve the user experience on the site and to provide you with tailored advertising. For more information on Google's privacy policy, please visit: https://policies.google.com/privacy.
9-3 RECIPIENTS OF THE INFORMATION STORED IN THE COOKIES


The information stored in the cookies issued by the company or its partners is intended for the company, except in the case of "third-party cookies" managed exclusively by third parties, which are entirely their responsibility.


9-4 ACCEPTING OR REFUSING COOKIES


You have different ways to manage cookies.


- Setting your internet browser
You can choose to deactivate these cookies at any time. Your browser can also be set to notify you of cookies that are being placed on your computer and to ask you to accept them or not. You can accept or refuse cookies on a case-by-case basis or systematically refuse them once and for all.
We remind you that the settings may modify your access conditions to our services requiring the use of cookies.
If your browser is configured to refuse all cookies, you will not be able to take advantage of essential functions of the Site, such as receiving personalised recommendations. In order to manage cookies in a way that best suits your needs, we invite you to configure your browser according to the purpose of the cookies as mentioned above.
Here is how you can control or prevent the recording of cookies:
The configuration of each browser is different. It is described in your browser's help menu, which will tell you how to change your cookie preferences.
You can deactivate cookies by following the instructions as follows:
1/ if you are using Internet Explorer
In Internet Explorer, click on the "Tools" button, then on "Internet Options".
On the General tab, under Browsing History, click on "Settings".
Click on the 'View Files' button.

Click on the Name column header to sort all files in alphabetical order, then scroll down the list until you see files starting with the prefix "Cookie". (All cookies have this prefix and usually contain the name of the website that created the cookie.)
Select the cookie(s) containing the name "French Toast" and delete them
Close the window containing the list of files, then click twice on "OK" to return to Internet Explorer.
2/ if you are using the Firefox browser
Go to the "Tools" tab of the browser and select the "Options" menu.
In the window that appears, choose "Privacy" and click on "Show cookies".
Locate the files containing the name "French Toast". Select them and delete them.
3/ If you use the Safari browser
In your browser, choose the menu Edit > Preferences.
Click on "Security" and then on "Show cookies".
Select the cookies that contain the name "French Toast" and click on "Delete" or "Delete All".
After deleting the cookies, click on "Done".
4/ If you use the Google Chrome browser
Click on the "Tools" menu icon and select "Options".
Click on the 'Advanced Options' tab and go to the 'Privacy' section.
Click the 'Show Cookies' button.
Locate the files that contain the name "French Toast". Select them and delete them.
Click "Close" to return to your browser


- Setting up on a cookie management platform
You can manage your cookies by visiting the cookie management platforms offered by advertising professionals.


- Finally, you can, at any time, set your cookie preferences on our site


Cookies are kept for a maximum of 6 months.


10 - HOW TO OPPOSE TELEPHONE CANVASSING?



We would like to point out that you have the right to register on the opposition list to telephone canvassing in application of article L.223-2 of the Consumer Code.



11 - SCOPE OF OUR POLICY FOR THE PROTECTION OF YOUR PERSONAL DATA

This policy applies to our company French Toast.

By using this site, you acknowledge that you have read and accepted our privacy policy. If you do not agree to this policy, please stop browsing our site and send us your comments at contact@the-french-toast.com

This privacy policy does not apply to data collected by third party sites (www.the-french-toast.com), including sites accessed through links from our site.

French Toast collects different types of information in different ways. This information allows us to compile statistics to continually improve our service and the usability of our site. Some of this information is found in what are called cookies.

Our customer database (information that you have entered in your customer area) has been registered with the CNIL. This database allows us to process our customers' requests (shipping orders, sending invoices, etc.).

In accordance with the French Data Protection Act (article 32), we inform you that we may send you commercial offers if you have accepted them in your account preferences. You have a right of access and a right of opposition that you can communicate to us by email at contact@the-french-toast.com or by post at the address Ezimoov / 7 B RUE DU GUI 64600 ANGLET